How to order

Payment options

Our payment plan is a $500 pre-order deposit, which guarantees a firm placement in our schedule, in the order received . When your trailer enters production, we will require a first installment of 1/3rd of the total price, which allows us to order materials as needed. At mid-point in the build, typically when the chassis and coach are completed, a second 1/3 installment is due. On delivery and walk-through of your Odyssey, the final 1/3 is due. You will receive at this time all required documents allowing you to register and transfer ownership of the trailer. You will also receive a temporary license plate or trip permit, to get you home. We can arrange delivery if needed, at additional cost. Depending on your state where you will be registering and titling the trailer, applicable sales tax may be due, and for Canadian buyers customs duty may also be required. Payments can be made through, Zelle, Venmo, ( fees may be charged), or bank wire transfer( nominal fees). We highly recommend the wire transfer method, and will provide you with the information by phone. A check in the mail is also acceptable payment: 16500 NE 43 rd Cir, Vancouver, Washington 98682

Refund policy

Things happen, that’s life! All deposits and second installment payments are refundable, if you happen to encounter legitimate financial difficulties, unexpected illness, etc. Refunds are conditional on us finding another buyer for your trailer, and the new buyer replacing the funds you have already paid, so this could take several weeks, or months, depending on how far the build has progressed, special features or options added, etc. There is no refund after taking delivery and final payment is made. Please understand, there may be no refund possible for a heavily customized trailer that would be difficult to sell.

Progress of your trailer build

Once your trailer enters the production line, we will send you weekly email or text updates, photos and videos of the progress. You can also visit our manufacturer facility whenever you like, although we would prefer an advance notice so provision can be made for a tour, just in case we’re at a show, or out camping ourselves! A finished model is usually always available so you can better visualize your own Odyssey, or take a nap in it, if you like! Remember, having an Odyssey Teardrop built is nothing like the typical RV purchase. You will have a pleasurable experience with unmatched customer service and attention to quality! We build only a handful of trailers per year, and fully expect every client to become a friend . We’re counting on you to be our best sales team, as you tour the land proudly with your own Odyssey!

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